NEW PRODUCT/JUST ARRIVED:

Denotes a product that is newly introduced to our range, as a matter of fact, some products are so new that they may not be available immediately after publishing them on the website. It is advisable to check first on the date of availability especially if it is also noted with the comment: ‘Shipping delays may be experienced with this product’.

#1SELLER:

Denotes a product that is one of our Best Sellers. We would therefore recommend this product any day!

ON SALE:

This symbol marks products which are currently on Special pricing, take advantage of these Pricing discounts, they may not last long!

HEAVY:

Bulky items cost a bit more to freight and cannot be delivered to a P.O. Box.

HEAVY DUTY:

Products that have this symbol are built for punishment and usually have higher duty cycles than other products.

BEST BUY:

Denotes a product that we believe is fantastic value for money, for those occasions where you are looking for an absolute bargain. We will not be beaten on price on this product.

MANUALS:

Is a link to download the product manual. Manuals are usually in pdf format. If you do not have Acrobat Reader to open this file, you can download a free copy from Adobe Acrobat.

PRESS:

Is a link to download the product reviews and press releases.

MOVIE:

Is a link to the video clip of the product in action, usually a lighting effect. Video clips are in .wmv format. If you can’t play the video clip, click http://www.microsoft.com/downloads to download the Windows Media Player. Macintosh users click http://www.microsoft.com/mac/downloads.aspx.

2. Warranties:

Each product will display its Warranty Period on the Website. Packages will Display “Ind Prod”, which indicates that the warranties apply to the products individually. The Warranty Period starts from the date of the purchase Invoice. Please note: 7 RR means 7 Days Return or Replace. For Warranty or any repairs, please return the product to your place of purchase with your proof of purchase or if you are not near a Industry Gear Dealer please send an e-mail to service@lswonline.com to find out where to return the unit to. Any freight costs related to returning the unit to LSW repair centre are to be borne by the customer, we will pay to ship the unit back to you if it is covered by Warranty. Otherwise, you would need to organise the return shipping at your expense.